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Intercom

Intercom

Platform for customer communication, messaging, support, and engagement; helps companies interact with customers more efficiently via chatbots and automated tools.

ARR

$100 M

Revenue Growth YoY

3.5x

Users

2 M

Team & Hiring

Employees

1.400

Open Roles

125

-12 vs. 4w ago

Open roles by function

Engineering & R&D

Marketing & Sales

Management & Strategy

HR & Administration

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Positioning

Fin on your existing helpdesk

Sep 25 – Sep 25

Fin AI Agent works with any support helpdesk to automatically answer complex questions, take actions and resolve customer issues.

Sep 25 – Sep 25

Fin on your existing helpdesk

Sep 25 – Nov 25

Fin AI Agent works with any helpdesk to resolve even the most complex queries, on every channel.

Nov 25 – Nov 25

Intercom is the AI customer service company

Nov 25 – Mar 26

The #1 AI Agent.The next generation Helpdesk.One seamless service suite.

Mar 26 – Mar 26

The Helpdesk built for the AI era.The #1 AI Agent, Fin.The only complete solution.

Mar 26 – Mar 26

The next-gen Helpdesk designed for efficiency.

Mar 26 – Mar 26

Built to work together as one.

Mar 26 – Mar 26

A/B Test

A complete solution for AI and human agents

The only helpdesk designed for the AI Agent era

Mar 26 – Aug 26

A complete system for human and AI customer service

Aug 26 – Aug 26

The only helpdesk designed for the AI Agent era

Aug 26 – Aug 26

A complete system for human and AI customer service

Aug 26 – Oct 26

01/2607/26

Fin on your existing helpdesk

Fin AI Agent works with any support helpdesk to automatically answer complex questions, take actions and resolve customer issues.

Fin on your existing helpdesk

Fin AI Agent works with any helpdesk to resolve even the most complex queries, on every channel.

Intercom is the AI customer service company

The #1 AI Agent.The next generation Helpdesk.One seamless service suite.

The Helpdesk built for the AI era.The #1 AI Agent, Fin.The only complete solution.

The next-gen Helpdesk designed for efficiency.

Built to work together as one.

A/B Test

A complete solution for AI and human agents

The only helpdesk designed for the AI Agent era

A complete system for human and AI customer service

The only helpdesk designed for the AI Agent era

A complete system for human and AI customer service

Intercom

30 LinkedIn Ads

Intercom

Homepage

2 page changes detected

changed pricing: '$29' -> '$19'⁠

changed cta area: signup CTA restored; new demo link added ('Start free trial')⁠

Intercom

Follow-Up

Intercom Fin Pricing Tied to Salesforce AI Labs

Intercom Fin adopts per-outcome pricing at $0.99 per conversation event, with a $49 monthly minimum across 12 channels, and sits in Salesforce AI Labs after a major acquisition.

usecarly.com

Intercom

Social

Intercom Hosts Third Intercom Talks Session Exploring Ivanti Technologies

Intercom hosts its third Intercom Talks session to explore Ivanti technologies operated by IVM EME, featuring expert-led discussions and hands-on demonstrations. Thanks to speakers and attendees for sharing knowledge.

linkedin.com

Intercom

Homepage

3 page changes detected

changed pricing: '$19' -> '$29'⁠

deleted banner cta: 'View demo'⁠

changed CTA button: 'Start free trial' link removed⁠

Intercom

Follow-Up

Intercom Cuts Inference Costs With Qwen, Claude Sonnet

Intercom cut monthly inference costs by $250,000 after replacing a GPT-based model with a fine-tuned Qwen model for a complex task; Fin Ai collaborated, using Claude Sonnet for high-complexity prompts in a customer-facing pipeline.

linkedin.com

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